The basics of how to design and structure clear and effective page templates, and how to design the way your content appears within those templates so that it will be easy to read and act upon

Learn how to ensure your navigation bars provide people with the information they need to understand where they are and where they can go to, and so your links stand out and are understood.

Shows basic design tips for the common navigational elements of ‘breadcrumb trails’, ‘tabs’ and ‘in-page contents list’

The essentials of writing content so that it is appropriate for the Web and can be read and understood quickly and easily by your audience

How to provide images that are the correct format and that communicate your intended message quickly, clearly and with good accessibility.

How to avoid misusing pop-up windows and pop-outs (‘tool tip’ type elements).

Basic pointers on using and producing accessible PDFs

How to design and layout basic forms so that they are easy to understand and fill out.

How to minimise the potential errors entered by the people filling out your forms.

When errors occur how to make fixing the errors as quick and easy as possible

Top level advice on how to implement simple and advanced search on your site, and the essentials of providing search results that can be readily understood and refined

The key aspects of accessibility with pointers to the more specific COI guidelines in the vitally important area.

Top level information on how to ensure the quality of your site with pointers to the more specific COI guidance on this topic

The basic rules of how to produce a good homepage that people will readily understand and act upon.

How to design and structure other commonly occurring pages such as the site map, site index and FAQ pages